Get in touch with our team

If you need any help, information or advice not covered in our Terms and Conditions or FAQ, you are welcome to contact our customer support. If inquiring about a specific order, please indicate the order number in the e-mail subject, along with a short description of the matter (e. g. “Order xxxxxx – address change”).

Please check your SPAM/ JUNK MAIL folder if there is some issue with receiving email about some ORDER, NEW PASSWORD REQUEST or NEW member registration details.

If you have any questions or suggestions or would like to order a product or perfume sample that is not on our website, feel free to contact us by email or by filling out the contact form.

We will respond to your questions or suggestions within 24 hours on business days.